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Zagat reports Southwest is the best

Southwest, the airline with the fun flight crews and TV star baggage handlers was lauded as tops in several categories, according to a frequent flier survey by Zagat.com.

For the third consecutive year, SW was named best in value for passenger dollars. It also won for on-time estimates, which means you get there when you want to get there if you fly SW.

A SW spokesperson sums up: "Bottom line, we have fun. Southwest takes our business very seriously, but is known for having employees who care about our customers which, in this industry, separates us from our competitors."

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